Keyholes: Selective Sharing in Close Collaboration
Source:
CHI 2008, ACM Press, Florence, p.2443-2452 (2008)
Keywords:
Information sharing, collaboration, annotation, clipping,text snippets, distributed work, tags, content, segmentation, access control
Abstract:
Documents are changing, becoming more malleable.
Content operations progress, from command lines to
annotation and tagging. Our studies reveal that people
in practice share entire documents when portions would
suffice. Readers hunt for relevant information. Authors
describe laborious processes of selective sharing and
redaction. Overload and loss of focus arises. We
describe Keyholes, content annotations where authors
or readers enter meta-data within a document to
indicate what gets shared, with whom, and why. We
argue that leveraging established practices (tags, social
annotation, and command-line automation) clashes
with CHI notions of technical contribution, but creates
new social dynamism within document texts.
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