Addressing Constraints: Multiple Usernames, Task Spillage and Notions of Identity
Source:
CHI 2007, ACM Press, San Jose, CA, USA, p.2393-2398 (2007)
Keywords:
Email, instant messaging, task, collaboration, identity, usernames, identifier, interview study
Abstract:
In this work in progress report, we present preliminary
results from an interview study on people’s use of email
addresses and instant messenger usernames. Based on
these interview findings, we speculate that many
people use multiple identifiers reactively and
prosaically, rather than simply proactively and
strategically. This has implications for understanding
the scope of previous studies; for developing crossplatform
methodologies for analysis of people’s
practices; for understanding identifier selection; and for
design of communication tools and protocols. We
believe that a focus on “identity”, which we
characterize to be a set of strategic and coherent
practices for self-presentation/protection, has led to an
under-representation of reactive and prosaic practices
of identifier selection that can result from
organizational policy, technological implementations,
and social and task information flow management.
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